De Corazón Counseling

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
  

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  
• If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.

Access to Health Records

• Please contact our office to obtain access to your health records at 214-641-9139.

Texas Behavioral Health Executive Council

101 Congress Ave., Suite 7.300

Austin, TX 78701

Investigations/Complaints 24-hour toll free system, (800) 821-3205                                                              

Office of the Attorney General

PO Box 1254

Austin, TX 78711

Main switchboard - (512) 463-2100, Constituent affairs - (800) 252-8011